Transforming Network and Cell Service Capabilities at UHealth and the Miller School

As technology advances, UHealth – the University of Miami Health System and the University of Miami Miller School of Medicine continue to evolve to ensure efficient operations, exceptional patient care, and world-class education and research capabilities.

Given the organizations’ technology demands, a robust network infrastructure and reliable cell service are critical for seamless communication, rapid data transfer, and enhanced collaboration. That recognition has spurred two key initiatives, led by the information technology infrastructure and networking teams, that promise a first-class technology experience.

Azure ExpressRoute: Empowering Seamless Cloud Connectivity

The implementation of Azure ExpressRoute enables private, secure connections between UHealth’s and the Miller School’s network infrastructure and the Microsoft Azure cloud platform.

Faculty and staff will benefit in several ways:

• ExpressRoute significantly reduces latency and improves network performance, which translates to faster access to critical applications, such as UChart, IntelliSpace PACS, and research databases.

• Data transfers to and from Azure bypass the public internet, adding a layer of security crucial for handling sensitive information and complying with strict regulations.

• ExpressRoute provides a dedicated and predictable network connection, minimizing the risk of service interruptions and bandwidth constraints.

Revolutionizing Cell Service and Enhancing Communication

In addition to boosting network capabilities, the IT team, in tandem with facilities management, is deploying a DAS system that amplifies cellular service in the organization’s facilities.

Antennas placed throughout campus amplify and distribute cellular signals, guaranteeing reliable mobile connectivity, even in areas that have weak signals. As our medical campus grows and more devices connect to the network, cellular networks can become congested. The DAS system alleviates this congestion by efficiently distributing cellular traffic across multiple antennas, resulting in better call quality, faster data transfer speeds, and seamless access to mobile applications.

The DAS system also strengthens communication during emergencies, ensuring that faculty and staff can quickly and reliably connect with each other, emergency services, and campus stakeholders. This enhanced connectivity can contribute to faster response times and more effective coordination, potentially saving lives.

The DAS system has been deployed to the Doral B facility and is in progress at remote sites in Coral Springs, Kendall, Deerfield, and Naples, with near-term plans for implementation at the UHealth Tower and the Don Soffer Clinical Research Building.

These initiatives will significantly contribute to the organization’s ability to provide exceptional patient care, educate students, and conduct ground-breaking research. The IT team is committed to innovative advancements and the implementation of cutting-edge solutions at UHealth and the Miller School.

Tags: Miller School of Medicine, technology, University of Miami Health System